News : Unify Unveils Cloud Services Platform in the UAE
Dubai, UAE May, 2018 -- Asif Khan, distribution manager, Middle East and Africa (MEA), Unify, shares details about the firm’s recently launched cloud services platform in the UAE.
The demand for cloud technology has grown significantly in the Middle East region over the last few years. Increasingly customers are seeking the benefits that cloud can bring to their operations such as low infrastructure management cost, increased efficiencies, improved cash flows and so on. Additionally, cloud computing also offers the flexibility for employees to work from anywhere, enhancing productivity. Internet of Things is also another big driver of cloud services growth.
In such a landscape, Unify, formerly Siemens Enterprise Communications, has unveiled its cloud offerings to the region, starting with UAE, this month.
While cloud and collaboration solutions have been a core component of its portfolio globally, the company has now introduced it to the region at a partner-focused event earlier this month.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Asif Khan, distribution manager, Middle East and Africa (MEA), Unify, says, "Together with our regional distributors, Mindware, Oxygen and Tech Access, we have launched our cloud services to the market."
Hosting the data locally, Unify, built a cloud services platform called Cloud Voice, which is a telephony sporting all basic features such as conferencing, voice mails and so on. The second offering includes a pure UC cloud solution equipped with features covering telephony as well as Unified Communications such as mobility, messaging, video calling and so on.
The third offering is a contact centre solution on cloud and the fourth has more multi-media rich features.
"We have four kinds of offerings for the market and customers can opt for pay-per-use consumption basis. At Unify, we have the flexibility to increase or decrease the number of users based on the client’s requirement. They will be paying on a monthly basis to us and everything will be taken care of in terms of managed services, implementation, SLA and so on."
According to Khan, what makes the vendor’s offering unique is the fact that its pricing is competitive.
"Customers can rely on us for a resilient, carrier-grade and multi-tenant platform, and we bring this expertise right from our Siemens’ heritage. The biggest advantage with our offering is that the pricing is competitive without compromising on features and quality," he adds.
"Also, as everything will be hosted locally, it provides customers a great amount of security and helps to manage the compliance aspects for an organisation."
Unify’s existing partner network will have access to selling the new cloud offering.
"We believe this could be a great alternative for some of our existing partners’ customers."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Self-Service Functionality
More Editorial From Unify
Unify—formerly known as Siemens Enterprise Communications—is a large communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of the Gores Group and Siemens AG.
Published: Monday, May 7, 2018
2020 Buyers Guide Artificial Intelligence
Analysis that empowers your business
Get actionable insights from all your customer interactions