Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Uninor Celebrates ‘Customer First Day’
Lucknow, Sept 25, 2014 -- Uninor, a telecom operator in India, celebrated Customer First Day (CFD) across all its operational circles. Through this day the company aims to reiterate and build a collective resolve amongst employees, retailers, distributors and partners to strengthen its ambition of keeping customers first.
In UP East, Uninor launched 18 new stores on the occassion, taking the total count of stores to 270 in the circle. The expanding retail footprint is aimed at making it convenient for customers to service their requirements from the company through a direct organisational representation.
Building on its aim to provide convenience to its customers, Uninor is promoting the self-help facility, by which a customer can dial to access their account information, get customised tariff plans, activate and de-active add-on services and get details of the last recharges.
Announcing the Customer First Day, Morten KarlsenSorby, CEO, Uninor said, "Uninor focuses on a process of continuous improvement which is based on listening and anticipating customer needs. The customer first day is a symbolic gesture and a formal way to get unified and collective attention from our partners, distributors and employees to strengthen our commitment to keep customers first." He added that the company is proud of its culture of meeting customers to listen and learn from them and find ways to serve them better.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Consultancy Advice
Telewings Communications (operating under the brand name Uninor), is an Indian mobile network operator based in Gurgaon, Haryana, India. The company is a subsidiary of Telenor Group, a telecommunications company headquartered in Oslo, Norway, and Telenor currently owns 74% of the stake in Telewings Communications.
Published: Monday, September 29, 2014