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News : Union Minister Parshottam Rupala Inaugrates 29 Mobile Veterinary Units and Centralised Call Center in Thiruvananthpuram

#contactcenterworld

New Delhi, India, Jan 5, 2023 -- Shri Parshottam Rupala, Union Minister for Fisheries, Animal Husbandry and Dairying inaugrated 29 Mobile Veterinary Units and centralised call center in Thiruvananthpuram in a significant step for the benefit of the livestock farmers in Kerala.

These MVUs will be operated through a centralised call centre with a uniform Helpline No. 1962. It will receive calls from livestock rearers / animal owners and Veterinarian will prioritize all cases on the basis of emergency nature and will transmit them to the nearest MVU for attending at farmer’s doorstep.

Kerala is deploying 50 MVUs in different districts. Now, the veterinary hospital will be just a call away by dialling 1962. These vehicles are equipped with state of art diagnostic tools, animal treatment and breeding accessories, audio visual aids and necessary medications.

The Minister highlighted that this intervention will boost the confidence of dairy breeders to rear high productive dairy animals as most of the breeders are reluctant to take their livestock to Veterinary Hospital for treatment and usually end calling quacks for doorstep delivery of services. Each MVU shall be manned by a qualified Veterinarian and a Paravet for providing specialized services to livestock farmers, he added.

Elaborating on the scheme the Minister underlined that the scheme is promising and will transform the dairy sector from a subsistence-based farm livelihood to a commercially viable enterprise by giving gainful employment to the youth of the Kerala.

MVUs will provide diagnosis treatment, vaccination, artificial insemination, minor surgical interventions, audio-visual aids and extension services to farmers / animal owners at their doorstep in far flung area.

MVUs will act as one-stop Centre for solutions to veterinary issues and dissemination of information to the remotest areas of the country.

In the current financial year, Department of Animal Husbandry and Dairying (DAHD), MoFAHD, Govt of India has sanctioned 4332 MVUs across the country.

The event was attended by dignitaries including Minister of State for External Affairs and Parliamentary Affairs Shri V Muraleedharan, Kerala Minister of Animal Husbandry Smt. J Chinchu Rani, Shri Binoy Viswam MP, District Panchayat President Shri Suresh Kumar D, Director of Kerala Animal Husbandry Department Dr A Kawshigan IAS and other officials.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://indiaeducationdiary.in


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Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 215,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - Call-backs

Read today's tip or listen to it on podcast.

Published: Friday, January 6, 2023

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2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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