#contactcenterworld, @transurbangroup
Victoria, Australia, May 27, 2015 -- The Australian Services Union says Transburban has outsourced 50 of its call centre jobs to the Philippines.

The union is holding a protest this afternoon outside the Transurban offices at Docklands.

Union spokeswoman Ingrid Stitt told Neil Mitchell the fight to save jobs isn't over.

"It's approximately 50 jobs, it's actually in the Salmat call centre that Transurban contract their operations to," she said.

"The bottom line is customers will have to deal with offshore call centre operations. "We will be doing everything we can to fight this decision.
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"We think it's incumbent on Transurban as a company that is going to stand to make a lot of money out of Victoria's infrastructure projects to make sure there are sustainable employment in our state.

"This is the Transurban jobs we are protesting against today."

Ms Stitt said some jobs from Transurban and CityLink have already been sent offshore.

"It's confirmed they are going to Manila, we believe," he said.

#contactcenterworld, @transurbangroup

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.3aw.com.au