News : Union to Strike Against Telecom Italia Call Centre Spin Off
Rome, Italy, June 12, 2015 -- The Slc Cgil trade union has called on Telecom Italia's workers to strike on 30 June against the company's plans to spin off and rationalise its regional call centres as part of a restructure of the Caring Services division, which handles customer care activities.
In a statement the union expressed concern about the content of the company's 2015-18 business plan, which it says includes plans to shift 350 call centres towards open access, while other centres are set to be closed after the spin off.
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About Telecom Italia:
The Telecom Italia Group is an Italian enterprise belonging to the telecommunications sector. The Telecom Italia Group spans the entire advanced communications services chain - fixed and mobile telephony, the internet, media and new business solutions and systems - through TIM, Telecom Italia Media and Olivetti.
Published: Monday, June 15, 2015