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News : Union Wants Guarantees on Outsourced SFR Call Centre Jobs
April 9, 2014 -- France's SUD-PTT union is fighting for Numericable to maintain employment levels at SFR call centres, Les Echos reports. There are 10,000 call centre jobs in total, including 1,300 SFR employees.
Outsourced jobs are threatened at Arvato and CCA in Poitiers, B2S in Le Mans, Sitel in Troyes and Teleperformance in Toulouse.
Unions argue that Numericable's moratorium on job cuts started on 4 April, which means it will only last for two years after the merger is effective. Numericable's commitment also does not preclude it spinning off call centre operations without laying anyone off.
Vivendi and Numericable have said they hope to complete the SFR acquisition by the end of the year or in early 2015 in case of complications with the Competition Authority.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Understand Your Business
About SUD-PTT Union:
Sud-PTT is a French trade union created in fall 1988 after the exclusion of more radical elements from the CFDT-PTT. CFDT is a union generally considered as the most open for negotiation and reforms. It is sometimes criticized for this approach, sometimes by its own members. In 1988, when French socialist minister Paul Quiles decided to undertake a deep reform of the Post and Telecommunication Administration, the CFDT decided to support him and to exclude those who would not follow its political line. Other reason for this exclusion: several CFDT unions from the Health and the Post and Telecommunications federations located in the Paris region supported wildcat strikes self-organised by the workers.
Published: Thursday, April 10, 2014