Uniphore, a provider in Conversational Automation, announced its Unite App Alliance Partner Program. The App Alliance program enables collaboration and cross-selling for participating Independent Software Vendors (ISV). Participating ISVs will have greater access to and involvement in shaping the direction and strategy of tomorrow’s conversational AI, automation and supporting CX technology innovation.
Launched late last year, Uniphore’s Unite Partner Program is a program that provides end-to-end support to the partner lifecycle, allowing partners to benefit from Uniphore’s conversational AI and automation technology to offer support to joint customers. The Unite App Appliance Partner Program takes this offering a step further by allowing expanded collaboration and complementary co-selling among participating ISVs.
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"The role of CX has never been more important than today," said Jafar Syed, SVP, Global Head of Channel Alliances & Partnerships at Uniphore. "The Unite App Alliance Partner Program extends the power of our conversational AI and automation solutions by providing joint customers with additional choices and more functionality to address their specific needs."
"Uniphore is driving the contact center industry forward with innovative solutions, providing companies the tools they need to make the customer experience a competitive advantage," said Rana Gujral, CEO at Behavioral Signals. "We are thrilled to work with Uniphore to help expand upon the offerings and capabilities within conversational AI and leverage our AI technology to further elevate the exceptional customer engagement experience offered by Uniphore’s applications."
About Uniphore Software Systems:
Uniphore is the global provider in Conversational Service Automation with offices in the U.S., India, and Asia. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation. So that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. Conversational Automation & Analytics, Conversational Assistant and Conversational Security elevate how enterprises support and engage their customers, build loyalty and realize efficiencies.
Published: Thursday, March 31, 2022
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