#contactcenterworld, @uniphore
Uniphore, a provider in Conversational Automation, announced its Unite App Alliance Partner Program. The App Alliance program enables collaboration and cross-selling for participating Independent Software Vendors (ISV). Participating ISVs will have greater access to and involvement in shaping the direction and strategy of tomorrow’s conversational AI, automation and supporting CX technology innovation.
Launched late last year, Uniphore’s Unite Partner Program is a program that provides end-to-end support to the partner lifecycle, allowing partners to benefit from Uniphore’s conversational AI and automation technology to offer support to joint customers. The Unite App Appliance Partner Program takes this offering a step further by allowing expanded collaboration and complementary co-selling among participating ISVs.
"The role of CX has never been more important than today," said Jafar Syed, SVP, Global Head of Channel Alliances & Partnerships at Uniphore. "The Unite App Alliance Partner Program extends the power of our conversational AI and automation solutions by providing joint customers with additional choices and more functionality to address their specific needs."
"Uniphore is driving the contact center industry forward with innovative solutions, providing companies the tools they need to make the customer experience a competitive advantage," said Rana Gujral, CEO at Behavioral Signals. "We are thrilled to work with Uniphore to help expand upon the offerings and capabilities within conversational AI and leverage our AI technology to further elevate the exceptional customer engagement experience offered by Uniphore’s applications."
About Uniphore Software Systems:
Uniphore is the global provider in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and take action on those conversations will win. We have built the most comprehensive and powerful platform that combines conversational AI, computer vision, emotion and tonal analysis, workflow automation, and RPA (Robotic Process Automation) with a business-user-friendly UX in a single integrated platform to transform and democratize customer experiences across industries.
Published: Thursday, March 31, 2022
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