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News : unitQ Customer Feedback Software Ranked

#contactcenterworld, @g2_telecom

Burlingame, CA, USA, July 5, 2023 - unitQ, an AI platform empowering organizations to take a user-centric, real-time data-driven approach to craft products, services and experiences, announced it has been ranked a "High Performer" by G2, a software marketplace.

The "High Performer" award in the "feedback analytics" sector is based on software buyer reviews. unitQ's customer feedback software received 10 or more reviews and five responses for each of the relationship-related questions to qualify for the rating. unitQ was also found to have excelled for its "ease of use," "quality of support" and "ease of setup."

Rankings on G2 reports are based on data provided by real software buyers.

"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they're rooted in vetted, verified, and authentic reviews."

"This recognition is testament to our relentless focus on providing unrivaled value to our customers, the consistent hard work and dedication of our team, and our unflinching commitment to AI innovation," said Christian Wiklund, unitQ CEO. "Without the trust and feedback of our customers, we wouldn't have been able to build products and services that truly make a difference. Our G2 recognition is not just a milestone, but a stepping stone towards a future filled with continuous growth and advancements in our AI-powered customer feedback software."

#contactcenterworld, @g2_telecom

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com


About unitQ:
As the leading real time customer feedback platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. The company is headquartered in Burlingame, Calif.Company Profile Page

About G2, Inc:
Company LogoSince 2000, G2, Inc has provided Contract Negotiation services to Fortune 500 and Global 100 companies across all industries. G2, Inc’s clients are some of the most well-known names in business with telecom infrastructures spanning across the Americas, Europe and Asia Pacific.
Company Twitter   Company Profile Page

Today's Tip of the Day - Communication Is Key

Read today's tip or listen to it on podcast.

Published: Thursday, July 6, 2023

Printer Friendly Version Printer friendly version

2024 Buyers Guide SaaS Solutions

 
1.) 
CrankWheel

CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.

CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.

Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.

The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.

Features:
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
(read more)
 

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