Boston, MA, USA, June, 2018 -- Kyruus, a provider of search and scheduling solutions for health systems, announced that the University of Mississippi Medical Center (UMMC), has selected the company’s ProviderMatch for Access Centers solution to optimize patient access to its network of providers across the state of Mississippi. ProviderMatch for Access Centers will make it easier for call center agents to identify the right provider for patients’ needs, enabling more precise patient-provider matching to support both patient and provider satisfaction.
UMMC first needed a modern solution that would enable it to gain a single point of access to provider information and a deeper level of insight into providers’ areas of expertise. The KyruusOne™ provider data management platform – which powers each of the ProviderMatch solutions – offered that consolidated view, along with provider profiles configured using Kyruus’ 16,000-term clinical taxonomy. The taxonomy allows providers to indicate what they do at a detailed level, going beyond specialty and subspecialty to include specific conditions and procedures, so call center agents have more of the information they need at their fingertips.
"With UMMC being such a key source of healthcare services for patients across Mississippi, optimizing patient access and available appointment capacity across the provider network is critical," said Graham Gardner, CEO of Kyruus. "We’re excited to be working with the UMMC team to help them enhance the patient experience and help patients across their communities find the right providers at the right time and location."
Posted by Veronica Silva Cusi, news correspondent
About Kyruus, Inc.:
Kyruus is a provider of enterprise software solutions that enable hospitals and health systems to optimize the patient experience across all channels of patient access. Leveraging a proprietary Big Data approach, our technologies integrate and enrich information about provider expertise, demographics, and scheduling logic for real-time referrals and supply-demand matching throughout the health system. ProviderMatch ensures that patients are matched with the right providers, at the right time, in a manner that maximizes provider efficiency and care coordination.
Published: Tuesday, July 3, 2018
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