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News : UNSi Appoints John Lanza as Vice President of Customer Care
Dallas, TX, Sept 9, 2014 -- United Network Services, Inc. (UNSi), a voice and data carrier providing enterprise-class Internet and private networking solutions, announces that it has named John Lanza as its Vice President of Customer Care.
The expansion of UNSi's executive team reflects the company's growth and customer care commitment, driven by increased demand for integrated voice-over-IP (VoIP), data, and business continuity solutions that deliver efficiency, cost-savings, and connectivity for the enterprise.
Lanza brings more than 30 years of telecommunications experience to the company, having previously served in leadership roles at Transcom Enhanced Services, XO Communications, WorldCom, and MCI. John served as a Non-Commissioned Officer in the United States Air Force Electronic Warfare Center. As Vice President of Customer Care at UNSi, Lanza's primary responsibilities include supporting UNSi's customers and leading its customer support and network operations center (NOC) teams that are located in Carrolton, Texas and Lemont Furnace, Pennsylvania. Lanza said. "I'm very much looking forward to my new role at UNSi."
"John shares the same 'exceeds customer expectations' philosophy as the company," said Richard Ellsworth, Chief Operations Officer of UNSi. "The executive team is very excited to add such expertise in customer service. John has the experience, drive and dedication to take the UNSi customer care organization to the next level."
Posted by Veronica Silva Cusi, news correspondent
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About United Network Services, Inc.:
UNSi is a next generation Voice and Data Carrier that enables Enterprise Businesses, SMBs and Service Providers to extend their network reach by leveraging UNSi''s national MPLS and Ethernet network. UNSi is a carrier agnostic service provider capable of delivering business-grade Internet and private networking solutions, accommodating various budgets, speeds and geographic locations on a single bill.
Published: Wednesday, September 10, 2014