Woodbridge, Ontario, Canada, March 16, 2021 -- Upstream Works Software Ltd., a provider of Omnichannel Contact Center solutions, announced that Jeff Palmer has rejoined the company in the new position of Chief Revenue Officer (CRO). Palmer will play a pivotal role in accelerating the next phase of company growth, expand strategic partnerships and enhance customer success across all geographies.
Palmer is an accomplished global sales leader who has led and managed winning sales teams with high-growth technology organizations for more than 20 years. Most recently, Palmer was Vice President of Global Sales and Business Development with Speechmatics, a SaaS company providing automatic speech recognition software. There, he developed and managed the global sales strategy for the enterprise market. Palmer was previously a member of the Upstream Works team as the Vice President of Sales, where he led the European sales and partner teams to expand into new markets.
"At Upstream Works, we have an exciting opportunity in our next phase of development. We are delighted to have Jeff rejoin the executive leadership team," said Rob McDougall, CEO of Upstream Works. "He is a seasoned business leader with a proven track record for growing revenue and leading global teams. Jeff will build on our momentum and drive further success while supporting our customers."
Posted by Veronica Silva Cusi, news correspondent
About Upstream Works:
Upstream Works provides Omnichannel Contact Center software. We are passionate about creating solutions that help organizations exceed their customer experience goals. . We bring the omnichannel customer journey together across all applications and platforms with a single, integrated agent desktop with management simplicity. For over 15 years, organizations around the world and across all industries have benefited from Upstream Works’ experience and expertise, gaining operational efficiencies and transforming the customer journey.
Published: Wednesday, March 17, 2021