News : US Contact Center Industry Creates 13,669 New Jobs
Chapel Hill, NC, USA, April 20, 2015 -- Between January 1, 2015 and March 31, 2015, jobs4america recorded 13,669 new US jobs announced by the contact center industry. After accounting for 5,704 lost jobs due to call center and closures, there were still 7,965 net new US contact center jobs created.
"Quarter after quarter the American contact center industry continues to grow," stated Matt Zemon, Chairman of jobs4america and CEO of American Support. "This quarter we once again recognize AAA for their continued job creation as well as BPO’s like Convergys, HGS and Teleperformance for continuing to promote the value of US-based sales and customer service to their clients."
Jobs4america uses data compiled by Dallas-based Site Selection Group to record US job creation.
GO FOR GOLD AND REPRESENT YOUR NATION!
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Support Staff
More Editorial From jobs4america
Jobs4America is a coalition of forward-looking business leaders committed to creating jobs in America. With millions of Americans looking for work and new broadband enabled technologies transforming the way contact centers work, members of this new coalition are coming together to generate thousands of American contact center jobs. Jobs4America members are also helping to identify and encourage other companies, big and small, to join in this innovative campaign, with an overall goal to create a combined 100,000 US jobs over the next two years.
Published: Tuesday, April 21, 2015
|Competence Call Center|
CCC is a BPO companies in the field of Customer Care in Europe and has been offering high quality international customer care solutions for 19 years. More than 5.500 service professionals at 18 locati...
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.