News : USAN Announces Metaphor SecurePay for Contact Centers
Atlanta, GA, USA, February, 2016 -- USAN, an Omni-Channel Contact Center technology provider, recently announced the release of a new payment application (patent pending) for contact centers, Metaphor SecurePay, which provides PCI compliant transactions by blocking payer details from the call center agent.
"Working closely with our product development group, USAN developed this application to help contact centers enjoy the benefits of a PCI-compliant solution that was also easy to implement and easy for agents to use," said Steve Herlocher, Senior Vice President of Marketing and Products at USAN.
Posted by Veronica Silva Cusi, news correspondent
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About USAN, Inc.:
For more than 25 years USAN has been perfecting the customer experience for major US and multi-national brands. USAN applies deep omnichannel expertise to simplify complex contact center problems and implement the best practice driven solutions. From traditional telephone interactions to the mobile, kiosk, web, social media and everything in between, USAN’s portfolio of customer engagement products gives companies broad flexibility in how they engage customers to meet business goals while USAN’s consultative and management services ensure a focus on value and continuous success as business needs change. USAN meets companies where they are right now to create the perfect customer experiences for today and tomorrow.
Published: Monday, February 29, 2016