News : Utilitywise Makes Job Vow in Expansion Plans
Darlington, UK, Oct 27, 2015 -- An energy and water advice company will go on creating North-East jobs as it expands new divisions to fuel its growth, bosses have revealed.
Utilitywise told The Northern Echo it wants more staff to support greater work.
The firm, which helps firms manage bills, has launched a new focus to strengthen its grip on the support market, stretching from micro-firms to corporate operations.
Steve Attwell, managing director of Utilitywise’s enterprise business, which concentrates on small and medium-sized companies, said the new jobs will come as it ramps up work on firms covering that spectrum.
Although reluctant to divulge figures on the extent to which it wants to add to its existing 1,500-strong workforce, Mr Attwell said focusing on its sub-sectors, which also include lower mid-market operators, will provide greater market penetration and give customers more of what they want.
He also reiterated North-East workers will be key to the plans.
Mr Attwell, who joined from IT firm Sage’s UK and Ireland small and medium-size enterprise, said: "This gives us an opportunity to recalibrate what we are looking for.
"It also means we can fish in a slightly different talent pool when it comes to recruitment too.
"When you look at the dynamics of call centre operations, it is a friendly culture and there are a lot of talented people here.
"When you are building relationships, having people from the North-East calling businesses nationally works for us.
"There is real quality in the North-East."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
The company also took the opportunity to reveal Brin Sheridan has been appointed chief operating officer.
He will start his role next month.
Geoff Thompson, Utilitywise chief executive, added: "The past year has been one of continued progress and we can take a customer through the entire journey of procuring their energy.
"I’m also delighted to welcome Brin, who will assist us to increase our market share.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Record Praise
More Editorial From Utilitywise
We help businesses get the most value from their energy contracts, reduce their energy consumption, and lower their carbon footprint.
Published: Thursday, October 29, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing s...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.