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News : V-Person Live Chat from Creative Virtual Named Most Innovative Customer Support Tool
London, UK, Aug, 2017 -- Creative Virtual, a provider in customer and employee engagement, knowledge management and self-service solutions, is again the recipient of two awards in Corporate Vision’s annual Technology Innovator Awards. This year the company has been awarded ‘Best Global Customer Engagement Software Provider 2017’ and ‘Most Innovative Customer Support Tool: V-Person Live Chat’.
Now celebrating its third year, the Technology Innovator Awards aim to raise the profile of those who’s innovative thinking and commitment to technology make the industry what it is today. The 2017 awards program showcases the talented individuals, teams and firms that form the backbone of this dynamic industry.
"Technology is vital to everyday life, therefore it has been a real pleasure to be able to showcase those dedicated to making innovations happen," says Laura Hunter, Awards Coordinator. "I would like to congratulate my winners and wish them the best of luck going forward."
"It is an honor to be acknowledged for a third straight year by the Technology Innovator Awards for our cutting-edge customer engagement solutions," says Chris Ezekiel, Founder & CEO of Creative Virtual. "At Creative Virtual we closely monitor developing trends and the evolution of customer engagement in order to provide enterprises with innovative support solutions. Our technology assists organizations in aligning their contact center directly with the digital function to meet the growing expectations of customers for 24/7 access to accurate information and support."
#contactcenterworld, @creativevirtual, @corp_vision
Posted by Veronica Silva Cusi, news correspondent
Source: Creative Virtual
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About Creative Virtual:
Creative Virtual has played an important role in the advancement of this technology and the ways in which it can be implemented. Our expert team closely monitors trends and the evolution of customer and employee engagement in order to provide organisations with cutting-edge chatbot, virtual agent, live chat and conversational AI solutions. Today we are a provider in the industry, being named the 2019 Product Leader in AI-Enhanced Customer Self-Service by Frost & Sullivan and winning The Queen’s Awards for Enterprise: Innovation 2017.
Published: Monday, August 7, 2017
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