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News : Valor IT Expands Globally into Contact Center Services
Scottsdale, Arizona, Feb 28, 2014 -- The Scottsdale-based technology firm’s growth in the past few years has been a result of their passion for customer care, and now the expansion by Valor into the Global Contact Center space, while continuing to provide Managed IT, Cloud, Help Desk, and Customer Care services, ensures accelerating growth.
"We’re pleased to announce the expansion of Valor IT with the acquisition of new facilities to become a leading Managed Services and Contact Center Provider with operations on three continents," said Simer Mayo, President of Valor. "With customers ranging from Fortune 500 enterprises to small and midsized firms, we’re honored to acquire and serve customers that have the highest expectations, and our team has already demonstrated that they’re up to the task."
The architect for rapid growth and transformation of Valor IT is Simer Mayo. With a Masters from MIT, and as a leading entrepreneur in the Southwest, his passion and leadership in creative solutions and customer care fuel customers’ growth, and the growth of Valor.
"We’ve created a great blend of people, processes, and systems to support customer success 24/7," said Mayo. "I’m pleased that our newly expanded global operations provide customers a way to grow and succeed. A key component of our global approach is that we do not differentiate between Fortune 500 and smaller enterprises. A distinguishing feature of Valor is our ability to work with Fortune 500 companies quickly and flexibly while removing any bureaucracy. And for smaller businesses we are able to provide enterprise–level tools that otherwise would not have fit in to their budget."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
About Valor IT:
Valor IT is one of the fastest growing firms in the U.S., delivering Managed IT Services, Cloud Services, Help Desk, Customer Care, and other Contact Center services for customers across the globe. Valor has developed a dynamic culture of ownership, communication, and accountability in order to be the best at customer care in support of success and growth.
Published: Tuesday, March 4, 2014