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News : Vaspian-Voci Partnership Brings Speech Analytics to Telephony Market
Buffalo, NY and Pittsburg, PA February 8, 2016 --Vaspian, a Buffalo-based hosted telephony provider, announced its new partnership with Pittsburgh speech-to-text company Voci Technologies. Vaspian plans to empower small and mid-size businesses by providing automated transcription and speech analytics tools powered by Voci as a complement to Vaspian’s telephony systems.
Vaspian believes that Voci’s technology will be especially useful for collections agencies seeking call monitoring solutions for TCPA compliance.
For Greg Schreiber, Vice President of Vaspian, the partnership offers a unique opportunity to make advanced technology readily available to small businesses. "At the core of Voci's platform is a highly accurate speech-to-text engine with powerful search and analysis capabilities.
Voci CEO Anthony Gadient adds, "Our goal has always been to help our clients extract actionable insights from their voice data. This fits perfectly with Vaspian’s vision to ensure that SMBs get the same ROI from speech analytics as large corporations, but at an affordable cost." Both Schreiber and Gadient are confident that the partnership will help companies across the country experience how speech analytics can improve business processes at every level by increasing productivity and streamlining operations.
Laura Collins, Editorial Management
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More Editorial From Voci Technologies Incorporated
About Voci Technologies Incorporated:
Voci Technologies delivers speech solutions for business intelligence, electronic discovery, and voicemail to text.
Vaspian is, simply put, the most innovative and reliable cloud-based telephony service on the web. It starts with our employees, our customers and the will to provide an exceptional service. Vaspian''s VoIP phone service combines the power of business phone and internet for more reliable, powerful, and affordable communications solutions. From small home-based businesses to large corporations, Vaspian delivers exceptional voice quality and capabilities, as well as the service you depend on to stay up and running.
Published: Tuesday, February 16, 2016