News : Vauxhall Launches Apple Business Chat With IMImobile
London, 9th July 2019 -- Global communications software provider IMImobile PLC, announced that car manufacturers, Vauxhall Motors, is using Apple Business Chat via its enterprise communications platform to connect with their customers. Apple Business Chat provides a new way for users to communicate directly with businesses using the Messages app on iPhone, iPad, Mac and Apple Watch.
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"We are thrilled to support Apple Business Chat, which gives us a powerful and engaging direct connection with our customers," said Jonathan Evans, Digital User Experience & E-Commerce Manager of Vauxhall Motors. "A lot of our customers prefer using iOS, and we always want to exceed their expectations when connecting with us. Apple Business Chat makes communicating with Vauxhall as easy as messaging a friend, so we expect it will quickly become our customers’ preferred customer service channel."
Sudarshan Dharmapuri, SVP Products at IMImobile, commented, "We’re excited to be working with one of the UK’s leading car manufacturers. Utilising our enterprise communications platform as a service (CPaaS) technology, Vauxhall is now able to seamlessly offer Apple Business Chat as a new customer engagement channel to their customers".
Apple Business Chat is available in beta for users and businesses around the world and is built into iOS 11.3 and higher.
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IMImobile is a cloud communications software and solutions provider that enables companies to harness mobile and digital technologies to better communicate and engage with their customers. Organisations that trust us to deliver smarter digital customer engagement solutions include Vodafone Group, O2, Telefonica, Aircel, Airtel, EE, AT
Vauxhall Motors is a British automotive manufacturing and distribution company headquartered in England, and an affiliated company of the German Adam Opel AG, both being wholly owned subsidiaries of the American General Motors.
Published: Wednesday, July 10, 2019
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