News : VCC Live Announces New Strategic Partnership With OTP Mobil, and the Launch of VCC Live Pay
Budapest, Hungary, Berlin, Germany and Warsaw, Poland, Oct. 2, 2017 -- VCC Live, a cloud-based contact centre technology and telecommunications provider, and OTP Mobil, a fully owned subsidiary of OTP Bank, an independent financial service providers in the Central European region, announced the launch of a new strategic partnership.
The partnership will combine OTP Mobil's digital payment services technology with VCC Live's proprietary contact center services solutions, offering customers a comprehensive payment solution. The combined technology can be quickly implemented and deployed without significant IT support.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
Dr. Al-Absi Gaber Seif, deputy CEO of OTP Mobil said: "It is very important that customers have to make a decision about the payment and also execute it within a 5-minute timeframe. This can only be achieved if we offer a secure and convenient solution to them. Our pilot projects proved that the combined solution of VCC Live and OTP Mobil can provide both of these attributes to our customer base."
"Since the rollout of VCC Live Pay in 2016," Szabolcs Toth, Managing Director of VCC Live stated, "clients have reported that up to 30% percent of their customers use it to make payments during phone calls. With the new Recurring Payments function, this number is certain to rise. This feature provides the fastest solution for arranging monthly payments, including insurance-, subscription-, and utility-fees, as well as debt collection and donations. We look forward to working with OTP Mobil to professionally support our customers."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - A Nice Treat
More Editorial From VCC Live
About VCC Live:
VCC Live, formerly known as Virtual Call Center, is an innovative cloud-based contact centre technology company focusing on the global market. Its technology is utilized in 32 countries and its customers can initiate calls to 92 countries worldwide.
Published: Wednesday, October 4, 2017
Telstra Incorporated is a global provider of advanced communications services to multinational corporations.
Recognized as a worldwide provider of IP-based communications services to businesses, AT&T is also a provider of wireless, high speed Internet access, Wi-Fi, local and long distance voice, and directo...
|PT Telekomunikasi Indonesia|
Telkom Group is the only state-owned telecommunications enterprise as well as telecommunications and network service providers in Indonesia. Telkom Group serves millions of customers throughout Indone...
Meeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of...