Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties



Upcoming Events






News : VCC Live Announces New Strategic Partnership With OTP Mobil, and the Launch of VCC Live Pay

#contactcenterworld, @vcc_live_brand

Budapest, Hungary, Berlin, Germany and Warsaw, Poland, Oct. 2, 2017 -- VCC Live, a cloud-based contact centre technology and telecommunications provider, and OTP Mobil, a fully owned subsidiary of OTP Bank, an independent financial service providers in the Central European region, announced the launch of a new strategic partnership.

The partnership will combine OTP Mobil's digital payment services technology with VCC Live's proprietary contact center services solutions, offering customers a comprehensive payment solution. The combined technology can be quickly implemented and deployed without significant IT support.

Ring2 Dashboards & Wallboards Free Trial

Dr. Al-Absi Gaber Seif, deputy CEO of OTP Mobil said: "It is very important that customers have to make a decision about the payment and also execute it within a 5-minute timeframe. This can only be achieved if we offer a secure and convenient solution to them. Our pilot projects proved that the combined solution of VCC Live and OTP Mobil can provide both of these attributes to our customer base."

"Since the rollout of VCC Live Pay in 2016," Szabolcs Toth, Managing Director of VCC Live stated, "clients have reported that up to 30% percent of their customers use it to make payments during phone calls. With the new Recurring Payments function, this number is certain to rise. This feature provides the fastest solution for arranging monthly payments, including insurance-, subscription-, and utility-fees, as well as debt collection and donations. We look forward to working with OTP Mobil to professionally support our customers."

#contactcenterworld, @vcc_live_brand

Posted by Veronica Silva Cusi, news correspondent

About VCC Live:
Company LogoVCC Live, formerly known as Virtual Call Center, is an innovative cloud-based contact centre technology company focusing on the global market. Its technology is utilized in 32 countries and its customers can initiate calls to 92 countries worldwide.
Company RSS Feed   Company Facebook   Company Twitter   Company LinkedIn   Company Profile Page

Today's Tip of the Day - 5 Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Wednesday, October 4, 2017

Printer Friendly Version Printer friendly version

2020 Buyers Guide Visual Communications


Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =