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News : Ventrica Expands Contact Centre to Create a Further 80 Jobs in 2015
Southend, UK, Jan 15, 2015 -- Contact centre business Ventrica, based in Southend, saw the official opening of its new ‘designer’ contact centre wing, that effectively doubles its office capacity to 250 seats and will create at least a further 80 jobs in 2015.
Since the business was founded five years ago during the height of the recession, it has created 160 jobs and has plans to extend its workforce to 300 within the next 18 months. Part of the company’s investment came from a European grant that was secured with the help of Essex County Council’s Economic Development Service.
Rob Tinlin, Southend-on-Sea Borough Council’s Chief Executive who opened the new extended office facility with wall-to-wall, panoramic sea views said: "We are delighted to see Ventrica growing as a business. In just a few years it has gone from a new business start-up to a successful company with an international client base. Ventrica is taking an entrepreneurial lead which we hope many others will follow."
When you step out of the lift and in to the centre, visitors immediately get that wow factor. Not only are they blown away by the light and airy feel of the contemporary design, they can see immediately the positive impact this has on the staff who work here. With our new sea-facing wing the vision was to create a stunning centre-piece, with amazing views across the bay. From the striking carpets through to the recessed lighting, fluorescent desk dividers and modern glass panelled training room; it is an amazing space that all the staff love. Even when they need to take a break they have the opportunity to relax in the ‘café culture’ break-out area, that also boasts vistas over the estuary."
The Ventrica multilingual team provides communication in a host of different languages including French, Italian, Spanish, German, Dutch and Portuguese.
Posted by Veronica Silva Cusi, news correspondent
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About Ventrica Ltd:
At Ventrica we help businesses to increase revenue through direct sales, appointment setting and lead generation. We assist mainly “Blue Chip” organisations with B2B and B2C customer acquisition, retention and development. We also specialise in media response, both voice and email for companies advertising in both B2B and B2C environments, including press, DRTV, Radio, Web and other media.
Published: Monday, January 19, 2015