News : Verint and Squiz Announce Partnership
Melville, N.Y. & Sydney, Australia, Jan 20, 2016 -- Verint Systems Inc. (NASDAQ: VRNT) and Squiz, an Australian-founded global technology and strategy business that drives digital transformation for its clients, announced a global partnership. Together, the organizations will provide the consulting, technology and experience required to deliver digital transformation strategies for government.
Today, national, regional and local governments across the world are implementing digital transformation strategies, reflecting the need to proactively help deliver citizen services and develop smarter cities. A key focus of such strategies is to help make government services accessible and provide support to their citizens and businesses when needed. This shift to digital is more responsive to citizen and community needs, typically reducing phone or contact center call volumes, and helps government organizations identify monetary savings.
"Digital transformation is a journey. There’s a lot more to learn from the experience of other industries, and government organizations are looking for technology partners that can help augment their teams and exceed citizen expectations," says David Moody, vice president and global practice leader, government and public sector, Verint Enterprise Intelligence Solutions™. "This is why we’re excited about the partnership with Squiz. We can help address both current and future government needs, ultimately enabling them to deliver experiences equivalent to, or better than, those in established commercial organizations."
Posted by Veronica Silva Cusi, news correspondent
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Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
Squiz is a multinational company that first launched in Australia offering digital engagement software in 1998. It specialises in enterprise content management systems, customer experience software and consulting services.
Published: Friday, January 22, 2016