Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Verint Customers Recognized for Excellence in Customer and Employee Engagement at the Innovate Awards at Verint Engage

#contactcenterworld, @Verint

Melville, NY, USA & Weybridge, England, Nov 21, 2022 -- Verint (NASDAQ: VRNT), The Customer Engagement Company(R), celebrated its customers at the ninth annual Verint Engage 2022 EMEA Customer Conference held at the DeVere Grand Connaught Rooms, London on November 17.

Twenty-five organisations were recognised across eight categories for excellence in customer experience, employee engagement, and digital-first innovation. With winners from a variety of sectors and organisations, the one thing they all had in common was a shared passion for customer and employee engagement and success.

The winners in each category are:

Excellence in Workforce Engagement:
Capita Southern Water (Silver winner), Tryg (Gold winner), LetsGetChecked (Platinum winner), Millennium Bank (Platinum winner).

Innovating with AI & Analytics:
Vodafone Germany (Silver winner), First National Bank (Gold winner), Aviva (Platinum winner).

Driving Digital-First Engagement:
Equiniti (Silver Winner), Micro Focus (Gold winner), Enfield Council (Platinum winner).

Elevating Experience Management:
VodafoneZiggo (Silver winner), du Telecom (Gold winner), EVRi (Platinum winner).

Excellence in Back Office:
Vitality (Silver winner), NHS Pensions (Gold winner), Tesco Bank (Platinum winner).

Customer Engagement Champion:
Halfords Group (Silver winner), Sophos Group (Gold winner), First National Bank (Platinum winner).

Better Together:
Legal & General Group (Silver winner), Capitec Bank (Gold winner), The Football Association (Platinum winner).

Engaged Customer of the Year:
BNP Paribas Poland (Silver winner), Florius (Gold winner), Nationale-Nederlanden (Platinum Winner).

The Verint team welcomed attendees to a live ceremony at the beautiful DeVere Grand Connaught Rooms in London’s Covent Garden.

Additional live events were also held at venues across the Netherlands and South Africa offering all Verint’s EMEA clients and partners a chance to join the celebrations.

"Congratulations to our customers who have demonstrated excellence in transforming customer and employee engagement through innovation, talent and technology," says Verint’s Nick Nonini, managing director, EMEA. "This year’s entries were exceptional, which challenged our judges in selecting the best of the best. Thanks to all who participated and bravo to our winners."

#contactcenterworld, @Verint

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Verint:
Company LogoVerint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Utilize Time & Money Saving Tools

Read today's tip or listen to it on podcast.

Published: Wednesday, November 23, 2022

Printer Friendly Version Printer friendly version

2022 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

About us - in 60 seconds!

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =