News : Verint Announces Release of KANA Enterprise Solution
Nov 14, 2014 -- Verint Systems Inc. (NASDAQ: VRNT) and KANA(R) Software, A Verint Company, announces a new release of its KANA Enterprise solution, featuring enhancements designed to drive customer engagement centre effectiveness, employee collaboration and productivity, and responsiveness to rising customer demands.
The new release, which became generally available last month, is the first KANA Enterprise product introduction to follow the acquisition of KANA Software by Verint earlier this year. KANA Enterprise is part of a customer engagement optimisation portfolio that leverages the heritage and strengths of both companies.
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Posted by Veronica Silva Cusi, news correspondent
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Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
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