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News : Verint Extends Customer Engagement Optimization Vision
Melville, N.Y., March 23, 2015 -- Verint(R) Systems Inc. (NASDAQ: VRNT) announces enhancements to its enterprise Workforce Optimization (WFO) solution that extends the company’s Customer Engagement Optimization platform. This milestone release goes further than ever in connecting organizations and their employees to customers. Verint has taken its suite of solutions to even greater heights with more powerful analytics, dynamic visualizations and a focus on ease-of-use—delivering Actionable Intelligence(R) by enriching interactions, improving business processes and optimizing the workforce.
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Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
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Published: Tuesday, March 24, 2015