News : Verint Forms Global Strategic Partnership with Unify
Melville, N.Y., Nov 19, 2014 -- Verint(R) Systems Inc. (NASDAQ: VRNT) announces that it has formed a global strategic partnership with Unify, an enterprise communications software and services firm. The relationship extends the reach and availability of Verint Workforce Optimization™ (WFO) solutions into enterprise contact centers, or customer engagement centers, on a global basis.
Delivering packaged services, both directly and through partners, Unify offers customers such capabilities as IP voice, web collaboration, video conferencing, mobility and contact center solutions to maximize existing infrastructures, business processes and productivity. Unify leverages solutions that work across virtually any communications channel and device—desk phone, smartphone, tablet, desktop or laptop.
Posted by Veronica Silva Cusi, news correspondent
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Verint Systems is a provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation; global corporations and financial institutions; retail and gaming establishments; and telecommunications and utility providers.
Unify—formerly known as Siemens Enterprise Communications—is a large communications software and services firms. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and dramatically improves business performance. Born out of the engineering DNA of Siemens, Unify builds on this heritage of product reliability, innovation, open standards and security to provide integrated communications solutions for 75% of the Global 500. Unify is a joint venture of the Gores Group and Siemens AG.
Published: Thursday, November 20, 2014