#contactcenterworld, @Verint

Orlando, FL & Melville, NY, USA, May 22, 2019 -- Verint(R) Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company™,announced the winners of its Engage Global Customer and Partner Awards recognizing organizations that have deployed Verint solutions to simplify, modernize, and automate customer and employee engagement, as well as improve customer experience (CX) and drive efficiency. The winners were named during an awards gala at the Verint Engage™ 2019 Global Customer Conference, in Orlando, Fla.

"This year at Engage, we are proud to announce these global customer and partner award winners. These awards recognize great customers—the ones that have the most eye-popping stories of innovation and customer engagement success. They use workforce engagement, self-service, voice of the customer, as well as fraud and compliance solutions, to accelerate performance," says Verint’s Ryan Hollenbeck, senior vice president of global marketing and customer experience program executive sponsor. "We had a record number of award nominations this year from organizations leveraging the cloud, automation, and artificial intelligence to strike the right balance between elevating customer experience and improving operational efficiency. We congratulate all of the winners of this year’s Engage Global Customer and Partner Awards and celebrate our continuing collaboration and partnership."

At the conference, 7 organizations were recognized across 4 categories—Elevate the Customer Experience, Improve Operational Efficiency, Outstanding Cloud Deployment and Outstanding Technology Innovation—for exemplary results achieved using Verint Customer Engagement™ solutions. An overview of select award recipients follows:

Winner: Citizens Energy Group

Winner: Guardian

Winner: VyStar

Highly Commendable: Commerce Bank

Highly Commendable: Pivotal Home Solutions

#contactcenterworld, @Verint

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com