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News : Verizon Enterprise Solutions to Provide Integrated Connectivity for Microsoft Teams Users

#contactcenterworld, @VerizonWireless, @Microsoft

New York, NY, USA, April, 2019 -- Verizon announced a new collaboration service which will enable the company’s network customers to integrate their compatible voice infrastructure to a Microsoft Teams environment across 80 countries.

The service leverages Direct Routing and Verizon’s SIP Trunk connectivity, giving users access to Microsoft Teams’ collaboration features including calling to and from traditional phones, VoIP, or mobile phone lines. Powered by Verizon’s Session Border Control as a Service (SBCaaS), the virtualized, cloud based service reduces the need for organizations to invest in additional hardware.

Microsoft Teams is a unified communications platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files) and application integration. The service is built on Office 365 Groups subscription office productivity suite and features extensions that can integrate with non-Microsoft products. 

"Enterprises are always looking for tools and solutions for better productivity and collaboration," said Shawn Hakl, SVP Business Products for Verizon. "By integrating Verizon’s SIP Trunking into Microsoft Teams, users get the best of both worlds. They are able to have reliable communication services from Verizon, seamlessly integrated into their Microsoft Teams collaboration software."?

"Innovation has always been a hallmark of Verizon’s VoIP and SIP Trunking services," said Michael Brandenburg, Industry Analyst, Connected Work, at Frost & Sullivan. "Integrating Microsoft Teams Direct Routing with Verizon’s VoIP and SIP Trunking, either on-premises or in the cloud with SBCaaS, is a game changer in terms of enabling flexible deployment options for customers. With Verizon’s global coverage and quality, we see this as a compelling solution for enterprises using Microsoft Teams for voice calling."

#contactcenterworld, @VerizonWireless, @Microsoft

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.verizon.com


About Verizon:
Company LogoMeeting challenges of your extended enterprise: For enterprises and government agencies around the world, like yours, we are a provider of global IT, security, and communication solutions, with one of the world’s most connected IP networks. We combine our broad range of strategic solutions, services, and expertise to help some of the world's largest organizations - including 96% of the Fortune 1000 - and governments - meet the challenges of their increasingly extended enterprises.
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About Microsoft:
Company LogoAt Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We are committed long term to the mission of helping our customers realize their full potential. Just as we constantly update and improve our products, we want to continually evolve our company to be in the best position to accelerate new technologies as they emerge and to better serve our customers.
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Today's Tip of the Day - Stop-Start-Continue

Read today's tip or listen to it on podcast.

Published: Monday, April 8, 2019

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