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News : Versature Partners with Telarus to Deliver Cloud-Based Communications to Canadian Businesses

#contactcenterworld, @Versature, @telarus

Ottawa, ON, Canada, July 2, 2020 -- Versature, a Canadian provider of cloud communications solutions for business and organizations, announced its partnership with Telarus, a distributor of business cloud infrastructure and contact center services. The partnership will enable Telarus' substantial network of agents to offer Versature's business phone solutions to businesses and organizations across Canada.

"We are delighted to add Telarus to our growing network of partners," said Versature COO and President, Jonathon Moody. "Our partners have played a significant role in the acceleration of our growth trajectory and we are thrilled to partner with an organization that is equally committed to helping Canadian organizations overcome common business continuity and remote workforce challenges through cloud-based communications solutions."

"We are thrilled with the growth we have seen in the Canadian market - especially in the UCaaS space," said Shane Speakman, VP of Biz Dev for Telarus Unified Communications as a Service (UCaaS) division. "With the explosion of work from home, our partners are looking for solutions to take to their customers and Versature is a perfect fit."

#contactcenterworld, @Versature, @telarus

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca


About Versature:
Company LogoVersature is the leader in Canadian UCaaS business phone and communication solutions. Trusted by clients and partners across the country, Versature is an award-winning company that is raising the bar with the highest quality phone systems, superior Communications as a Service and operational system integrations, multiple geo-redundant Canadian data centres, and Canadian-based technical support. Founded in 2003, Versature has a rapidly growing subscriber base and strong partner network from coast to coast. Versature is part of net2phone, a global provider of unified communications services.
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About Telarus:
Company LogoTelarus, Inc., a value added distributor that holds contracts with the world's leading commercial telecommunication carriers, makes it easier and more profitable for solution providers, VARs, and MSPs to sell and source voice, data, and cloud solutions. Our patented GeoQuote platform combines real-time carrier pricing with advanced research features and branded proposals. Telarus' experienced Sales staff is strategically focused on enterprise WAN and high-capacity Ethernet bandwidth solutions, mpls network providers, international mpls, ethernet over copper service providers, making it easier
Company RSS Feed   Company Facebook   Company Twitter   Company Instagram   Company YouTube   Company LinkedIn   Company Profile Page

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Published: Friday, July 3, 2020

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2020 Buyers Guide Help Desk Software

 
1.) 
eGain Corporation

eGain CallTrack™
eGain CallTrack™ is a dynamic call tracking and case management solution that helps companies provide quick, high-quality, and cost-efficient resolution of customer issues across traditional and emerging interaction channels. It is one of the many innovative customer interaction products in eGain Solve™ suite, the unified customer engagement and knowledge management software suite, which helps businesses transform their traditional call centers into omnichannel customer engagement hubs. eGain CallTrack will enable you to track, manage and resolve cases and maintain service level agreements (SLA), across channels.

2.) 
Knowmax

Knowmax
Knowmax is an omnichannel knowledge management platform. Our mission is to transform contact centers into resolution centers and drive customer self service.
The platform is an industry-agnostic enterprise-grade knowledge platform with components helping in easy findability of actionable information at the right time across the desired touchpoint.
PH: +91 9702626568

3.) 
OneDesk

OneDesk's software combines Helpdesk & Project Management into one application. No need to purchase, integrate and switch between applications. Your team can support your customers and work on projects in one place. Aimed at SMBs as well as departments at large enterprises, OneDesk is frequently used by project managers, customer service, IT, professional services and more. This easy-to-use, feature-rich, and highly configurable software can manage both ticket & task workflows.
PH: (514) 731-6878
 
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