News : Veterans Health Care Call Center Opens in Elmwood
Elmwood, LA, USA, Jan 27, 2016 -- A new call center that connects military veterans with health care resources is open in Elmwood. TriWest Healthcare Alliance began operations Monday (Jan. 25) that will serve veterans in 28 states.
The company has 260 employees on two floors at 800 W. Commerce Road with room to expand past the 285 hires it initially announced, said Elaine Labedz, TriWest's vice president of communications. The company is evaluating its needs and posts information about job openings on its website as positions become available.
Labedz said TriWest will be hiring patient service representatives and complex authorization specialists at the Elmwood location.
TriWest is one of two companies the federal government picked to manage the Veterans Choice Program. It provides private medical care outside the Veterans Administration system in order to improve access and reduce wait times to see doctors for veterans who live more than 40 miles from a VA center.
Posted by Veronica Silva Cusi, news correspondent
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About TriWest Healthcare Alliance:
TriWest Healthcare Alliance is a Phoenix, Arizona based corporation that manages health benefits under the United States Department of Defense TRICARE program in the 21-state TRICARE West Region.
Published: Thursday, January 28, 2016