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News : Vietnamese Communications Provider Stringee Puts its APIs on the Global Stage

#contactcenterworld, @stringeecom

Hanoi, Vietnam, Jan. 31, 2020 -- Vietnam's communications programming platform Stringee is targeting to expand its flexible application program interfaces (APIs) to North America and Australia, less than a year after the company closed in a Pre-Series A investment round.

Stringee is a Vietnamese communications programming platform providing voice/video calls, SMS and chat services. These communication APIs help businesses communicate effectively with customers and help save on operational costs.

"When a sales unit integrates Stringee APIs into their mobile app/website, customers do not need to dial up, instead they just need one click on the call icon available on the app/website, then the call will be automatically connected to the operator's hotline. Also, the store salesperson just needs to wear a headset and click on the app in order to contact customers in an instant," said Dau Ngoc Huy, CEO and Founder of Stringee.

In addition, Stringee has established an omni-channel call center solution called StringeeX. This software helps businesses manage customers from all communication channels.

"Stringee aims to lead Asia and conquer the global CPaaS (Communications Platform as a Service) market that is growing by 25-38% annually. It is estimated that it will be worth around US$30 billion by 2022. The overseas markets which we aim to test first include the US and Australia because, according to our survey, Stringee products have achieved a certain maturity and not inferior to other companies in the same field in the US, Japan, and Europe," Dau added.

#contactcenterworld, @stringeecom

Posted by Veronica Silva Cusi, news correspondent

About Stringee:
Company LogoEstablished in 2017, Stringee is a Vietnamese communications programming provider. It currently serves more than 500 corporate customers, including Golden Gate, MobiFone, VietinBank, VNDirect, DatXanh Group, PTI Post Insurance, and Be Group, and over 40 million end users via its system. With the capacity to serve over hundreds of million users, Stringee successfully closed a Pre-Series A investment round last year. Currently, Stringee's growth rate is 5 times as fast as the beginning of 2019 in terms of revenue and number of customers.
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Today's Tip of the Day - The Experience

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Published: Monday, February 3, 2020

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2022 Buyers Guide Employee Engagement Solutions

Typical Problem!

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Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

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