Abu Dhabi, UAE, Nov, 2019 -- Flytxt, the Dutch company with headquarters in Dubai and an independent provider in marketing technology, announced that VinaPhone (unit of VNPT), a telecom operator in Vietnam has deployed its flagship product NEON-dX. VinaPhone will harness analytics, AI and marketing automation capabilities of the platform to drive personalized engagement to customers. The solution was implemented in partnership with Celltech, a telecom solution provider in Vietnam.
Mr. Nguyen Hoang Hai, Deputy Director-Consumer Division, VNPT VinaPhone said: "We are committed to providing our customers with value-added experiences across their engagement cycle". He added, "Flytxt solution helps us to stay always in touch with our customers, extend offers personalized to each customer’s needs and fulfill them instantly. This augurs well for our vision of evolving as a customer-centric digital service provider."
Mr. Nhat Anh Do, CEO, Celltech said: "Since our inception, we have always strived to offer best of the breed solutions along with our global partners to benefit regional Telco clients. Our team of domain experts supported in the evaluation and roll out of Flytxt’s solution for VNPT VinaPhone and initial results look promising. "
Dr. Vinod Vasudevan, CEO, Flytxt said: "We are delighted to partner with Celltech for supplying our marketing technology solution to Vinaphone. Service providers such as Telcos, generate an uplift on their revenue and margin with intelligent marketing decisions and actions using our proven Marketing AI and Automation technology."
Posted by Veronica Silva Cusi, news correspondent
Flytxt provides NEON-dX, an enterprise class software product for intelligent digital customer engagement automation. The product enables Artificial Intelligence-based autonomous customer value management, helping enterprises to accelerate their digital transformation journey and generate measurable economic value faster and more efficiently. The company has its headquarters in The Netherlands, offices in Dubai and India and regional presence in Paris, Singapore, Nairobi, and Mexico City.
Published: Monday, November 18, 2019
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