News : Vindaloo VoIP Announced to Offer Call Center CRM Integration Development
Gujarat India, Nov 5, 2018 -- On this occasion, one of the representatives of Vindaloo VoIP Solutions Pvt. Ltd. (VSPL) aka Vindaloo VoIP made an announcement that the company will help call centers and customer care centers with their call center CRM (Customer Relationship Management) solution integration development services. As per the shared details, the company will offer two different types of services under this category.
Integration of call center CRM
The call centers and customer care centers often use two different solutions:
1. Call center software
2. CRM system
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The spokesperson of the company shed some more light on this launched service by sharing additional information, "If a company or call center already have a system in place and using the open source or third party custom CRM system and call center solution, then for them the integration of Call center CRM is recommended. In this case, they don’t need to switch to the new system and they also don’t lose any of their data or information. However, if a call center or a business is starting up and isn’t using any solution, the call center development with the integrated CRM solution will be the best choice for it. They can get rid of the complete process of installing, configuring, integrating and maintaining two different systems."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - CRM - Start With The Customer
More Editorial From Vindaloo VoIP Solutions Pvt. Ltd. (VSPL)
About Vindaloo VoIP Solutions Pvt. Ltd. (VSPL):
Vindaloo VoIP Solutions Pvt. Ltd. (VSPL), a leading offshore outsourcing company, based in Ahmedabad, Gujarat, India works in challenging software development industry with a goal of becoming ‘Your Destined Technology Partner’.
Published: Tuesday, November 6, 2018
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