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News : Virgin Trains Creates 85 New Jobs at Newcastle Call Centre
Newcastle, UK, Sept 20, 2016 -- Up to 85 new jobs have been created after Virgin Trains opened a call centre in Newcastle.
The centre, based at Virgin Money's headquarters, in Gosforth, will deal with bookings and customer feedback.
Newcastle City Council leader Nick Forbes said: "Staff who know and use the line will be an asset to both Virgin Trains and Newcastle."
The company, along with Stagecoach, won an eight-year franchise in 2014 to run trains on the East Coast mainline.
The firm has previously announced plans to introduce 65 Virgin Azuma trains in 2018, which are being built at the Hitachi plant in Newton Aycliffe.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From Virgin Trains
About Virgin Trains:
Virgin Trains is a train operating company in the United Kingdom owned by Virgin and Stagecoach that has operated the InterCity West Coast franchise since 9 March 1997.
Published: Wednesday, September 21, 2016