News : Virtual Hold Technology Acquires Zoove
Akron, OH February 8, 2016 -- Virtual Hold Technology (VHT) has acquired Zoove, a provider of memorable, short mobile codes that drive awareness by customizing how people interact with a brand.
Zoove will be re-launched as StarStar Mobile, a subsidiary of VHT. Current VHT CEO Wes Hayden will also act as CEO of StarStar Mobile. Terms of the acquisition were not disclosed.
"StarStar Mobile helps organizations extend their visual identity to mobile devices, connects the data across interaction channels for a better customer experience, and offers the consumer value,"act as CEO of StarStar Mobile. Terms of the acquisition were not disclosed.
Laura Collins, Editorial Management
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About Virtual Hold Technology:
Virtual Hold Technology’s patented queue management solutions help contact centers meet service level targets with reduced staffing requirements. The Virtual Hold product suite increases customer satisfaction, reduces ASA & abandons, improves service level, increases agent efficiency, and reduces toll and labor expenses.
Published: Thursday, February 11, 2016