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News : Virtusa and Moxtra Establish Global Alliance to Redefine Client Engagement

#contactcenterworld, @moxtrahq

Southborough, MA, USA, Oct 22, 2018 -- Virtusa Corporation (NASDAQ GS:VRTU), a global provider of digital strategy, digital engineering, and IT outsourcing services that accelerates business outcomes for its clients, and Moxtra, a provider in providing private, secure collaboration software services, announced that they have entered in to a collaboration to develop and deploy solutions that would give financial services firms the ability to redefine their client engagement models.

The solutions would accelerate the implementation of high-value and high-touch digital experiences that significantly reduce exception resolution times and enhance client engagement throughout the transaction life cycle.

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"Moxtra is pleased to work with Virtusa to deliver private, embeddable, next-gen digital solutions for the mobile era," said Bala Mohan, general manager, products and operations, Moxtra. "We have been enabling banks and financial services companies across the world fast-track business transactions and help them effectively engage with their customers through private and secure digital channels."

"Virtusa is delighted to collaborate with Moxtra to deliver cutting edge technology solutions that help banks enhance customer engagement and thereby drive profitable growth," said Bob Graham, executive vice president and global head of Solutions, Virtusa. "By leveraging our deep domain expertise and consulting and coupling them with Moxtra’s omni-channel client engagement platform, we are helping our clients in their journeys towards accelerating banking innovation."

#contactcenterworld, @moxtrahq

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com


About Virtusa:
Company LogoVirtusa Corporation is a global information technology services company founded in Sri Lanka and headquartered at Westborough, Massachusetts, USA.
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Today's Tip of the Day - Pound-Hash-Number!

Read today's tip or listen to it on podcast.

Published: Tuesday, October 23, 2018

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2020 Buyers Guide Visual Communications

 
1.) 
Chatvisor

Co-Browsing Integration
Co-Browsing is the practice of web-browsing where two or more people are navigating through a website on the internet. Software designed to allow Co-Browsing focuses on providing a smooth experience as two or more users use their devices to browse your website. In other words, your customer can permit the agent to have partial access to his/ her screen in real-time.
 

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