News : Vocalcom and Aeriandi Announce Partnership
25th January 2016 -- Vocalcom, a global provider of cloud-based call centre software, has announced its intention to partner with Aeriandi, a cloud-based Level 1 PCI DSS service provider. This will be to integrate their Agent Pay and IVR Assist solutions and to provide a solution that eliminates telephone based card data, from both Vocalcom’s and their customer’s infrastructure.
Lindsay Brown, Head of Channels at Aeriandi, said "We are delighted to be working with Vocalcom to provide cloud based PCI DSS compliance solutions. Both organisations have a strong heritage of delivering high quality, scalable solutions."
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Vocalcom is a global provider of cloud technology which helps businesses win more customers, serve better and grow faster. With more than 3,600 customers in 47 countries, is one of the foremost players in cloud contact center software, omnichannel customer experience, & sales acceleration technology. Vocalcom provides a compliant, multi-tenant cloud call center, that provides all the benefits of enterprise-level call center software without the cost or hassle, meaning businesses can invest their money in further expansion and scale the use of Vocalcom to support their growth. With Vocalcom solutions, sales and service professionals benefit from a great value customer contact solution which ensures teams can continually improve performance, win more customers, and deliver a personalized customer service experience all in one place.
Aeriandi is ISO 27001 accredited. Their Liquid contact suite is available directly through Aeriandi and through resellers; Business Systems and ClicktoCall.
Published: Tuesday, January 26, 2016