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News : Vocalcom and Google Collaborate

#contactcenterworld, @Vocalcom, @webrtc
California, USA, Feb 5, 2015 -- Vocalcom leverage the WebRTC standard and drive a 21st Century approach to communications and speed collaboration, bringing the flexibility to quickly and cost effectively equip customer service representatives and for increased productivity and enhanced financial performance.

#contactcenterworld, @Vocalcom, @webrtc

2018 Top Ranking Performers Present:

CONTACT CENTER & CUSTOMER ENGAGEMENT

BEST PRACTICES

BERLIN - ORLANDO - MACAO

FIND OUT MORE!

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.prweb.com

Today's Tip of the Day - Getting The Training Underway

Read today's tip or listen to it on podcast.

Related Editorial

  • Vocalcom Launches Click2Start for the SMB Market
  • Vocalcom Wins 2015 CUSTOMER Contact Center Software Award
  • Vocalcom to Integrate New Twitter Ecosystem Solutions into its Cloud Contact Center Software.
  • Vocalcom Contact Center Solution Launched Today in USA
  • Choosewell Chooses Vocalcom Platform to Power Customer Comms Channels
  • Top 25 Contact Center Software Solutions for Q3 2016 Released

More Editorial From Vocalcom

  • Choosewell Powers Salesforce with Omnichannel Customer Interaction Platform by Vocalcom
  • Vocalcom Positioned as a Visionary in the Gartner Magic Quadrant
  • Choosewell Chooses Vocalcom Platform to Power Customer Comms Channels
  • Top 25 Contact Center Software Solutions for Q3 2016 Released
  • GetApp Releases its List of the Top 25 Call Center Apps for Q3 2016
  • Vocalcom Comes to Australia via Quality Connex

About Vocalcom:
Vocalcom is a global provider of cloud technology which helps businesses win more customers, serve better and grow faster. With more than 3,600 customers in 47 countries, is one of the foremost players in cloud contact center software, omnichannel customer experience, & sales acceleration technology. Vocalcom provides a compliant, multi-tenant cloud call center, that provides all the benefits of enterprise-level call center software without the cost or hassle, meaning businesses can invest their money in further expansion and scale the use of Vocalcom to support their growth. With Vocalcom solutions, sales and service professionals benefit from a great value customer contact solution which ensures teams can continually improve performance, win more customers, and deliver a personalized customer service experience all in one place.
           

About WebRTC:
WebRTC (Web Real-Time Communication) is an API definition drafted by the World Wide Web Consortium (W3C) that supports browser-to-browser applications for voice calling, video chat, and P2P file sharing without the need of either internal or external plugins.
       

Published: Monday, February 9, 2015

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