News : Vocalcom Announces New Office Expansion to Support Growth
May 6, 2014 -- Vocalcom, a contact centre solutions provider, announces the relocation to new office space to accommodate the rapid growth and future expansion plans in the region.
The new office space located at Dubai Internet City will provide capacity for increased customer support, partner training and sales support across the company. With recent customer wins, the Vocalcom Middle East team is growing in size to support its clients and the region. With the recent introduction of Ahmad Afifi, Country Manager for KSA, Hani Esber, Channel Manager MEA and AmbureenKhaliq, Marketing Manager MEA, the new bigger premises are ideal for the ever growing team.
"Vocalcom new office space will allow us to increase our capabilities in key areas that align with our current and future growth plans," said Ali Kassab, CEO Middle East. "The new space will allow us to expand our core teams to support the growth we are experiencing while giving us dedicated facilities to host customer briefings and other activities."
"Dubai Internet City is the ideal location for us to grasp opportunities that we envisage will help the growth, primarily in the UAE and also the rest of the Region. We currently have fantastic presence throughout the region but we have ambitions to further strengthen out footprint through the Middle East. Our team is excited about the growth we are experiencing and our plans for the future and this move represents our commitment to continue to build on the success our team has so far accomplished," added Ali Kassab.
Posted by Veronica Silva Cusi, news correspondent
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Vocalcom is a global provider of cloud technology which helps businesses win more customers, serve better and grow faster. With more than 3,600 customers in 47 countries, is one of the foremost players in cloud contact center software, omnichannel customer experience, & sales acceleration technology. Vocalcom provides a compliant, multi-tenant cloud call center, that provides all the benefits of enterprise-level call center software without the cost or hassle, meaning businesses can invest their money in further expansion and scale the use of Vocalcom to support their growth. With Vocalcom solutions, sales and service professionals benefit from a great value customer contact solution which ensures teams can continually improve performance, win more customers, and deliver a personalized customer service experience all in one place.
Published: Wednesday, May 7, 2014