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News : Vodafone Foundation Celebrates First Anniversary of HealthLine
Sept 30, 2014 -- Vodafone Ghana Foundation announces the first anniversary of its HealthLine 255, a medical call centre, which allows Ghanaians to call doctors and nurses for expert advice on health issues.
Healthline 255, which is an extension of the telecom operator’s television programme, Healthline, has provided advice to over 80, 000 Ghanaians since it was launched. It has also dispelled the many myths surrounding health, educated Ghanaians against self-medication and encouraged early diagnosis and treatment among others.
During the past year, 47 percent of the calls to the centre have been from people aged 25 to 44 years, whilst 35 percent of the calls were from people aged 15 to 24 years. The majority of the calls received were from the Upper East, Upper West, Northern, Greater Accra and Western regions representing over 65 percent of the calls.
The various medical complaints handled by the centre include sexual health related cases, headache, abdominal pains, back pains and depression.
Commenting on the success chalked, the Foundation and Sustainability Manager for the Vodafone Ghana Foundation, Afriyie Ofori-Koree, said: "We have had several instances of Healthline255 saving people’s lives in life threatening situations. An example is a timely advice that helped a lady who had been bleeding excessively due to an unsafe abortion.
"Also, an imminent heart attack on a 46-year-old woman was averted as a result of the timely advice by the service."
She explained that in the wake of the recent outbreak of Ebola and Cholera, Healthline255 has been playing a pivotal role in educating and allaying the fears of the public on both conditions.
Posted by Veronica Silva Cusi, news correspondent
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About Vodafone Ghana:
Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second largest mobile operator in Turkey, Vodafone has 18,000,000 subscribers. As England's first GSM carrier, Vodafone made the first mobile phone call on Jan. 1 1985. Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings.
Published: Tuesday, September 30, 2014