News : Vodafone Healthline 255 Records Thousands of Calls
Jan 28, 2014 -- Vodafone’s Healthline 255, a medical phone service in the sub-region is making a huge impact in the lives of hundreds of people particularly those in rural Ghana.
According to the most recent report for Ghana’s first medical call centre, it has so far received thirty-two thousand calls since it was launched in September 2013. Majority of the calls were from men and the top five complaints were abdominal pain, headache, back pain, vaginal discharge and male sexual problems.
The 3 northern regions made the most calls to the centre and this was not surprising as they remain the poorest in Ghana; with the poorest access to healthcare nationwide. Majority of the calls were also from people in their prime 15-44 followed closely by aged, 45 and above.
One of the peculiar cases recorded was a 46 year old woman who called to complain about general body pains. Upon further probe, the doctors advised her to seek urgent medical care as she was suffering from serious heart related complications. She followed their advice and sought medical attention that very day and after examination was told by health authorities that she was on the verge of a heart attack. She was full of praise for the team at Healthline 255.
HealthLine 255 is a medical call centre, run by clinical staff and powered by a triage system, which guarantees accurate medical advice. It provides expert medical advice to people in need of quality healthcare from the convenience of their phones. Healthline 255 opens daily from 4pm to 10pm including Sundays.
Posted by Veronica Silva Cusi, news correspondent
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Established in 1994 to operate in the Turkish mobile telecommunications sector, Vodafone Group became a mobile operator under the name Vodafone Telekomünikasyon A.Ş. on May 24, 2006. Now the second largest mobile operator in Turkey, Vodafone has 18,000,000 subscribers. As England's first GSM carrier, Vodafone made the first mobile phone call on Jan. 1 1985. Vodafone Group Plc is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States through the Company's subsidiary undertakings.
Published: Wednesday, January 29, 2014