Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

News : VoiceBase Extends Deep Learning Neural Network Compute to Verne Global

#contactcenterworld, @voicebase

London, UK, Nov, 2018 -- Verne Global, a provider of advanced data center solutions for computing (HPC), announced that VoiceBase, a provider of speech analytics for the cloud, is utilizing its HPC-optimized bare-metal infrastructure – hpcDIRECT – to accelerate the development of new artificial intelligence (AI) powered voice analytics services.

California-based VoiceBase selected Verne Global’s HPC infrastructure to speed up the training phase of deep learning neural networks, which underpins its rapidly expanding range of speech-to-text services, voice analytics and predictive analytics capabilities. This training phase – when the neutral network ‘learns’ by processing vast quantities of speech data, adjusting its algorithm and improving its accuracy as it goes – is incredibly compute intensive. By using Verne Global’s HPC-optimized data center campus in Iceland, Voicebase has witnessed a significant increase in the performance of these operations.

Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!


Content continues ….

"We were very impressed by the results of our trial of Verne Global’s HPC platform – the increased performance of our neural network training is a complete game-changer for us," said Jeff Shukis, CTO of VoiceBase. "Not only does this mean we can reduce the time to market for new languages, it also enables us to speed up the development of our predictive analytics capabilities, which allows organizations to analyse conversations in the contact center and beyond."

"VoiceBase’s growing team of data science experts stands at the very forefront of voice innovation and has been quick to recognize the enormous potential of deep learning neural networks. However, like many other fast-growing AI pioneers, the cost of on-premise compute, as well as a requirement to continually upgrade its infrastructure, was in danger of deflecting resources away from its core business," said Bob Fletcher, VP Strategy, Verne Global. "We’re delighted to be partnering with VoiceBase to help accelerate their innovation in what is already a tremendously exciting field. For compute-intensive workloads such as voice AI, all training roads lead to Iceland."

#contactcenterworld, @voicebase

Posted by Veronica Silva Cusi, news correspondent

About VoiceBase, Inc.:
Company LogoOur end-to-end speech analytics platform helps contact centers and brands increase sales conversions, lower AHT, and better understand their customers. With a mix of machine learning and voice analysis, our technology solutions "scan" every call and transform it into dashboard-ready insights.
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Beware Of Techno Babble & Jargon

Read today's tip or listen to it on podcast.

Published: Monday, November 5, 2018

Printer Friendly Version Printer friendly version

2021 Buyers Guide Translation Services

OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

(read more)

Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.

About us - in 60 seconds!

Submit Event

Upcoming Events

Everything You Want To Know About The Most Prestigious Awards In The Industry! Read More...

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =