Denver, CO, USA and Sydney, Australia, July 7, 2022 -- TTEC Holdings, Inc. (NASDAQ:TTEC), a global customer experience (CX) technology and services provider for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC Digital business, won the Amazon Web Services (AWS) 2022 Contact Center Partner of the Year award in the Australia/New Zealand (ANZ) region.
The award, presented at the 2022 AWS Partner Summit ANZ, recognizes VoiceFoundry's specialization, collaboration, and performance in helping clients drive innovation through digitally enabled contact center solutions with AWS. The annual AWS Partner Summit ANZ presents awards to a range of born-in-the-cloud and traditional services, software, and hardware partners that tapped into specializations and collaborations over the last year, according to AWS.
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"We are proud to be recognized for the work we're doing with our clients across the ANZ region. Being named AWS 2022 Contact Center Partner of the Year for ANZ is a testament to our strong team and valuable partnership with AWS," said Christian Wagner, AWS Practice Lead, TTEC. "Redefining CX through automation and innovation with modern cloud contact center technology enables our clients to build customer loyalty at a time when consumers are increasingly selective in making purchasing decisions."
Posted by Veronica Silva Cusi, news correspondent
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
VoiceFoundry is passionate about customer experience. We specialise in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses improve customer engagement, while maximising the benefits of the cloud. VoiceFoundry makes it easy for customers to quickly and effectively deploy or migrate to Amazon Connect for their contact centre. Our expertise is focused on AI
Published: Friday, July 8, 2022
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