#contactcenterworld, @ttec_com, @voicefoundry
Englewood, CO, USA and London, UK, Dec, 2021 -- TTEC Holdings, Inc. (NASDAQ: TTEC), a global customer experience (CX) technology and services provider for end-to-end digital CX solutions, announced that VoiceFoundry, a TTEC Digital business, has won the AWS 2021 Amazon Connect Partner of the Year Award in the UKI region, recognizing exceptional performance and commitment to helping AWS customers drive innovation and build contact center solutions using Amazon Connect services.
This is the first year AWS is giving the award, which showcases VoiceFoundry's commitment to AWS customers, to empowering them to deliver intelligent, dynamic customer experiences with Amazon Connect, and to the APN Program. The AWS Partner Awards recognize a wide range of Partners, whose business models have embraced specialization and collaboration over the past year. The AWS Partner Awards also recognize AWS Partners whose business models continue to evolve and thrive on the AWS Cloud as they work with customers.
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"We are honored to receive this award and extremely proud of the work we're doing on behalf of our customers," said Dan Bloy, Executive Director at VoiceFoundry. "This award is recognition of our commitment to helping our customers reimagine their customer experience, taking advantage of cloud technologies at the forefront of the modern contact center."
"AWS Partners add value to customers across a wide range of industries around the world and are critical to their success. We are pleased to recognize a variety of partners through the APN Partner Awards EMEA 2021. I look forward to working together to a great 2022," said Antonio Alonzo Lopez, EMEA Director Partner Success at AWS.
Posted by Veronica Silva Cusi, news correspondent
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience. TTEC Digital delivers outcome-based, human-centric, tech-enabled, insight-driven customer experience solutions. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers and each other.
VoiceFoundry is passionate about customer experience. We specialise in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses improve customer engagement, while maximising the benefits of the cloud. VoiceFoundry makes it easy for customers to quickly and effectively deploy or migrate to Amazon Connect for their contact centre. Our expertise is focused on AI
Published: Tuesday, December 14, 2021
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