Tulsa, OK, USA. Dec 4, 2019 -- VoiceFoundry, a global provider of enterprise cloud-based contact center solutions leveraging Amazon Web Services (AWS) and an authorized Amazon Connect reseller partner, announced that it has achieved AWS Public Safety & Disaster Response Competency status. This designation recognizes VoiceFoundry’s achievements in deploying contact center solutions that utilize the power of AWS to protect the public and prepare, respond, and recover from natural or man-made emergencies and disasters.
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The achievement of the AWS Public Safety & Disaster Response Competency certification differentiates VoiceFoundry as an AWS Partner Network (APN) member that demonstrates technical proficiency and proven customer success implementing workloads focused on Disaster & Public Safety Operational Tools. To receive this designation, APN Partners must possess deep AWS expertise and deliver solutions seamlessly on AWS.
"At VoiceFoundry we are relentless in helping businesses deliver better customer service in response to disaster situations through the use of tools and software from AWS. VoiceFoundry is proud to achieve AWS Public Safety & Disaster Response Competency status, and believe it further demonstrates our continued investment and proficiency around the Amazon Connect solution stack," said Lynn Teague, Director of Business Development for VoiceFoundry.
Posted by Veronica Silva Cusi, news correspondent
VoiceFoundry is passionate about customer experience. We specialise in the delivery of cloud-based enterprise contact centre solutions and are uniquely focused on helping businesses improve customer engagement, while maximising the benefits of the cloud. VoiceFoundry makes it easy for customers to quickly and effectively deploy or migrate to Amazon Connect for their contact centre. Our expertise is focused on AI
About Amazon Web Services:
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
Published: Thursday, December 5, 2019
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