News : VoiceNation Releases Open Source Live Answering Software
Buford, GA, USA, Oct 7, 2015 -- VoiceNation, a provider in live answering and virtual receptionist services, announces the recent release of answering service software, OpenAnswer. One early adopter of the software is Georgia Center For Abundant Living Life Skills (Georgia CALLS) of Buford.
OpenAnswer is open source live answering software that provides the call center industry with a collaborative solution that is available to download, install, and modify.
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
OpenAnswer is built on familiar open source technology like Asterisk, FreePBX, Apache, Linux, PF Sense, SIP and more. Administrators should be familiar with the command line interface and should be comfortable configuring ports, SIP trunking and network traffic routing.
The OpenAnswer Hub, built around the software suite, includes a community tools feature for enhancement requests, feedback, technical questions, customization, and more.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Measuring Performance
More Editorial From VoiceNation, LLC
About VoiceNation, LLC:
VoiceNation, America's telecommunications leader in live answering and virtual receptionist services opened their Next Generation call centers in 2009. Founded by President Jay Reeder, the company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers.
Published: Thursday, October 8, 2015
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
NOS is a telecommunications and entertainment group which offers fixed and mobile next generation solutions for Pay TV, internet, voice and data to all market segments - Residential, Personal, Corpora...
HKT is Hong Kong's premier telecommunications service provider and leading operator in fixed-line, broadband and mobile communication services. It meets the needs of the Hong Kong public and local and...
|Tower Bersama Group|
PT Tower Bersama Infrastructure Tbk ("TBIG") is the holding company of the Tower Bersama Group. TBIG was established in 2004 and was listed on the Indonesia Stock Exchange on October 26, 2010. Towe...