News : VoiceNation Releases Open Source Live Answering Software
Buford, GA, USA, Oct 7, 2015 -- VoiceNation, a provider in live answering and virtual receptionist services, announces the recent release of answering service software, OpenAnswer. One early adopter of the software is Georgia Center For Abundant Living Life Skills (Georgia CALLS) of Buford.
OpenAnswer is open source live answering software that provides the call center industry with a collaborative solution that is available to download, install, and modify.
OpenAnswer is built on familiar open source technology like Asterisk, FreePBX, Apache, Linux, PF Sense, SIP and more. Administrators should be familiar with the command line interface and should be comfortable configuring ports, SIP trunking and network traffic routing.
The OpenAnswer Hub, built around the software suite, includes a community tools feature for enhancement requests, feedback, technical questions, customization, and more.
Posted by Veronica Silva Cusi, news correspondent
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About VoiceNation, LLC:
VoiceNation, America's telecommunications leader in live answering and virtual receptionist services opened their Next Generation call centers in 2009. Founded by President Jay Reeder, the company has grown to serve more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. They leverage the very latest in proprietary technology solutions in order to deliver quality call answering services at the lowest cost to their customers.
Published: Thursday, October 8, 2015