News : VoiceSage Crowned ‘Contact Centre Product of the Year’
Dublin & London, March 18, 2014 -- VoiceSage has repeated last year’s success at the 2014 Network Computing Awards, winning the title of Contact Centre Product of the Year for the second year running.
VoiceSage, which was presented with the award last Thursday 13th March at a black-tie ceremony in London, defended its title in the face of stiff competition – a feat which the company attributes to accelerating momentum around its solutions over the last year. At a time when consumer satisfaction is high on the agenda in most markets, VoiceSage’s cloud-based messaging product and services have struck a chord with all sorts of organisations that are seeking to deliver an effective, customer-centric, multi-channel experience.
Commenting on this year’s win, Mark Oppermann, Director of Sales at VoiceSage, said, "We are thrilled to have picked up this prize again, and in such an important and hotly contested category. The last year has been incredible for VoiceSage: we have won a host of new customers and made a series of strategic product introductions, including Text Conversations, which are transforming the options for businesses wanting to get closer to customers. We expect this momentum to continue in 2014, as we have a number of other innovative products in the pipeline."
Posted by Veronica Silva Cusi, news correspondent
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Founded in 2002, VoiceSage is a privately owned company. It enables organisations to automate voice communications - including interactive messages - from PCs to any phone, anywhere in the world, by placing thousands of personalised calls or text messages simultaneously. In this way, organisations can inform customers and efficiently complete their B2C communications tasks, while at the same time freeing up skilled customer service personnel to concentrate on revenue generating activities.
Published: Wednesday, March 19, 2014