News : VoiceSage Upgrades to the Big Data Level
Dublin, Ireland & Birmingham, UK, July 19, 2016 -- VoiceSage has announced the latest improved version of its cloud-based voice and SMS messaging suite.
The new version of the solution from the Irish headquartered business services provider will help organisations across multiple sectors meet their customer communications challenges says the firm.
More and more, these challenges centre on brands using the company’s cloud-delivered customer and marketing programmes to exploit large volumes of customer data and deal with channel complexity.
The upgrade opens up the potential for multiple smart ways to connect with today’s digital customer and reflects significant investment from the service provider.
"We have implemented a large number of improvements to the core VoiceSage platform," noted the award-winning customer contact leader’s Sales and Marketing Director, Steven Robertson.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
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Founded in 2002, VoiceSage is a privately owned company. It enables organisations to automate voice communications - including interactive messages - from PCs to any phone, anywhere in the world, by placing thousands of personalised calls or text messages simultaneously. In this way, organisations can inform customers and efficiently complete their B2C communications tasks, while at the same time freeing up skilled customer service personnel to concentrate on revenue generating activities.
Published: Thursday, July 21, 2016