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News : VoiceSage’s New COO to Prioritise Expansion
Dublin, Ireland & Birmingham, UK, June 27, 2016 -- Seasoned Irish communications sector executive Paul Cogan has been appointed as Chief Operating Officer (COO) of Irish technology leader VoiceSage at a pivotal time in the firm’s growth trajectory.
Tasked with helping build on the firm’s on-going European success, Cogan’s 15 years of corporate and financial experience, gained with Deloitte, Reox Holdings and Digisoft and the expertise he gained in sales leadership roles at MTN and Vodafone, will help keep the firm’s growth plans on a firm financial and operational footing.
As the contact tech leader’s new COO, reporting direct to the firm’s Chief Executive Officer, James J Kett, Cogan will oversee day-to-day operations, with special responsibility for establishing international partnerships. Cogan confirms he is already in advanced negotiations with three high potential international partnerships
Irish native Cogan, from Crosshaven, Co. Cork and who attended the Cork Institute of Technology before going on to qualify as a chartered accountant with Deloitte, will operate out of VoiceSage’s Cork and Dublin offices.
"I am delighted to be working at such an innovative company as VoiceSage" said Cogan.
"It has a genuinely exciting interactive customer communications solution to offer a growing global market, as well as a bold and exciting roadmap to meet the challenges of customer communications for European and American corporations.
"I am looking forward to bringing my financial and operational management experience to bear, to help grow the VoiceSage brand and business."
Welcoming Cogan on board, James J Kett adds, "We’re delighted to have Paul on board, as he brings a wealth of experience, operationally and financially, managing strategic relationships solutions globally.
"His skills, combined with our extensive customer communications technology stack, plus other strong recent appointments of which there are even more in the pipeline, will put VoiceSage in a very strong position as a business."
VoiceSage has also made some major hires and promotions so far in 2016 to meet its growth objectives. These include sales director Steven Robertson, who brings 20 plus years of deep industry experience to the sales role, and the internal promotion of Edward Gahan to CTO, with the latter bringing 20-plus years of technology, programming and operational management experience to that position.
These appointments set VoiceSage in an ideal position for a truly transformational 12 months ahead, agree observers.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From VoiceSage
Founded in 2002, VoiceSage is a privately owned company. It enables organisations to automate voice communications - including interactive messages - from PCs to any phone, anywhere in the world, by placing thousands of personalised calls or text messages simultaneously. In this way, organisations can inform customers and efficiently complete their B2C communications tasks, while at the same time freeing up skilled customer service personnel to concentrate on revenue generating activities.
Published: Wednesday, June 29, 2016