News : VoiceVault Identity Manager Launche by VoiceVault
Las Vegas, NV, USA, Oct 27, 2015 -- VoiceVault announces the release of VoiceVault Identity Manager (vIM) - a voice biometric identity management solution for credentials and password reset requests.
As password complexity and expiration requirements continue to become more stringent, particularly for financial institutions and their online tools and mobile apps, end users are more frequently finding themselves locked out of accounts or required to reset their passwords. Account lock outs already place an immense burden on Call Center staff during normal business hours but, if these lock outs occur after hours, end users are now unable to complete potentially time sensitive transactions.
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Now, with VoiceVault Identity Manager, organizations are able to automate system password resets and account unlocking, while providing enhanced security and a streamlined user experience.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Answering Customers’ Questions
Voicevault was founded in 1996 by Patrick Keaney and Vance Harris, presently CEO and CTO respectively. The original service that was developed was a purchasing-by-phone service called Teledirect, now one of a number of applications. Voice verification is the method of accessing any of these applications.
Published: Wednesday, October 28, 2015
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