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News : VoIP.ms and Dialfire Announce New Interop to Boost Call Center Performance

#contactcenterworld, @voipms, @dialfire

Montreal, QC, Canada, Dec 6, 2022 -- VoIP.ms, a VoIP provider, announced  its new partnership with Dialfire, a cloud-based platform for phone campaigns. The alliance will allow users to make outbound calls and create phone campaigns from any VoIP.ms number via a user-friendly interface offered by Dialfire.

The partnership will allow users to turn their browsers into a call center. No matter the size or complexity of a given campaign, it's possible to get started in less than five minutes. This is a game changer for businesses looking to strengthen their outbound call efforts simply by taking advantage of the state-of-the-art services offered by both companies.

"We are extremely pleased to announce this new partnership with Dialfire," said Philippe Thiffeault, Sales Director at VoIP.ms. "We are confident it will bring significant benefits for our customers looking to scale their outbound phone campaigns," he added.

"With VoIP.ms, we have a renowned and reliable partner in North America at our side. We are convinced that our portfolios complement each other ideally," says Wolfram Gürlich, CEO at Dialfire.

#contactcenterworld, @voipms, @dialfire

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.com


About VoIP.ms:
Company LogoFounded in 2007, VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Montreal, Canada. The company provides a vast range of standard telephony features and enhanced communication features to simplify both business and residential communications, such as local DID numbers in 60+ countries. It also offers Free Porting across U.S. and Canada for local & toll-free DIDs, termination (outgoing calls) in over 125 countries across the globe, toll-free numbers, and services such as E911, SMS, virtual fax, and virtual PRIs.  
Company RSS Feed   Company Facebook   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

About dialfire:
Company LogoDialfire is a complete call center platform with predictive dialer, inbound call blending, guiding, call recording, real-time statistics, preconfigured and personalisable campaigns. You can use all of these features within minutes, there is nothing to install.
Company RSS Feed   Company Twitter   Company YouTube   Company LinkedIn   Company Profile Page

Today's Tip of the Day - Keep Cost In Perspective

Read today's tip or listen to it on podcast.

Published: Wednesday, December 7, 2022

Printer Friendly Version Printer friendly version

2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 

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